This qualification reflects the role of workers in the community and/or residential setting who follow an individualised plan to provide person-centred support to people who may require support due to ageing, disability or some other reason. Work involves using discretion and judgement in relation to individual support as well as taking responsibility for own outputs. Workers have a range of factual, technical and procedural knowledge, as well as some theoretical knowledge of the concepts and practices required to provide person-centred support.

To achieve this qualification, the candidate must have completed at least 120 hours of work as detailed in the Assessment Requirements of units of competency.


There are no specific entry requirements for this qualification specified within the community services training package, however, students are expected to:

  • Apply for police check before commencing their work placement
  • Hold working with children check
  • Be aged 18 and over
  • Participate in Pre-training review process and complete LLN Test
  • Have suitable Language, Literacy, Numeracy (LLN) skills to successfully complete the qualification.

    Enquire now

    Total number of units = 13

    • 7 core units
    • 6 elective units, consisting of:
      • at least 4 units from the electives listed below, at least 2 units must be from those units listed under Groups A, B or C
      • up to 2 units from the electives listed below, any endorsed Training Package or accredited course – these units must be relevant to the work outcome

    Any combination of electives that meets the rules above can be selected for the award of the Certificate III in Individual Support. Where appropriate, electives may be packaged to provide a qualification with a specialisation.


    For more information please refer

    CHCCCS015 Provide individualised support                95
    CHCCCS023 Support independence and well being              110
    CHCCOM005 Communicate and work in health or community services              105
    CHCDIV001 Work with diverse people              110
    CHCLEG001 Work legally and ethically                95
    HLTAAP001 Recognize healthy body systems              105
    HLTWHS002 Follow safe work practices for direct client care                95
    HLTINF001 Comply with infection prevention and control policies and procedures                35
    CHCDIS007 Facilitate the empowerment of people with disability              110
    CHCDIS001 Contribute to ongoing skills development using a strengths-based approach                70
    CHCDIS002 Follow established person-centred behaviour supports                60
    CHCDIS003 Support community participation and social inclusion                95
    CHCADV001 Facilitate the interests and rights of clients              135

    These competencies have been drawn from the nationally endorsed industry training package the Community Services Training Package (CHC). Upon successful completion of the training and assessment, the qualification CHC33015 Certificate III in Individual Support (Ageing) will be issued within 30 days of completion of the Qualification. A Statement of Attainment will be issued who are not able to complete the qualification but have completed few units. Statement of Attainment is not considered a complete Qualification.

    52 Weeks including eight weeks term break and four weeks of practical placement.

    Face to Face


    Head office:

    191 Racecourse Road, Flemington VIC 3031

    For more information please contact head office

    Students are required to undertake 120 hours of practical placement at a community care settings. Students may need to spend 30 hours each week over a period of four weeks.

    Following Assessment methods and evidence gathering methods will be used:

    A – Written questions B – Case Study
    C – Project D –  Role Play
    E – Research F – Workplace activity
    G- Scenario

    After successful completion of this qualification student may expect to have following job outcomes:


    • Accommodation Support Worker
    • Care assistant
    • Care Service Employee
    • Care Worker
    • Community Access Coordinator
    • Community care worker
    • Community House Worker
    • Home care assistant
    • In Home Respite Worker
    • Residential aide
    • Residential Care Worker
    • Residential Support Worker


    AMZ Training does not guarantee the desired outcome after successful completion of this qualification. Students are advised to undertake analysis of the market before deciding to start the course.

    After completion of this qualification students may undertak the following qualifications:

    • CHC43015 – Certificate IV in Ageing Support
    • CHC43115 – Certificate IV in Disability
    • CHC52015 – Diploma of Community Services

    Student may be eligible for Recognition of Prior Learning (RPL) if they possess any formal or informal experience related to Child Care Industry. You will be assessed against the competency by an assessor.

    You may eligible for Credit Transfer if you have undertaken formal study previously. To be eligible for credit transfer you need to submit provide original certificates for verification.

    Details information about the courses, fees, refunds, complaint, appeal etc is available in Student Handbook.

    This training is delivered with Victorian and Commonwealth Government funding.

    For fee information please click.

    Victorian state funding is available. For eligibility please see the link or call us:

    For Refund policy please click here.

    For Complaint and appeal please click here

    Each student enrolling in this course will need a Unique Student Identifier (USI) number. Certification will not be issued until you have a valid USI number.

    In few instances students, may be exempt from USI but before availing any exemption please consider as your transcript will not be available on USI System.

    For more information about USI please refer: